Case Studies

Check out some of our client success stories and see the results for yourself...

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Advertisers  |  March 23, 2018

Freight Audit

Learn how Intelligent Audit worked with a global leader in luxury eyewear to leverage shipping analytics, create systematic processes, and drive increased cost savings. With the help of IA’s proprietary software and analytics tools, on-going audit services were implemented to monitor the firm’s shipping activities, and a systematic approach was developed to file refunds properly.

Ecommerce  |  March 23, 2018

Delivery Exceptions

By analyzing the shipments of a leading home grocery delivery company, Intelligent Audit was able to identify and act on exceptions, managing in-transit issues to achieve positive outcomes. IA identified a link between the shipping experience and customer satisfaction levels that enabled the client to efficiently work with carriers to minimize future delivery issue instances, maintain higher customer satisfaction, and identify the impact that service issues had on customer retention.

Publishers  |  March 23, 2018

GL Coding

The Intelligent Audit team worked directly with this client, a nonprofit medical practice, to understand their business rules and create a fully automated process that captured 100% of their exception instances, eliminating the need for a costly two person manual GL coding process and reducing their exception count to less than 100 exceptions per week.

Advertisers  |  March 23, 2018

Freight Audit

Learn how Intelligent Audit worked with a global leader in luxury eyewear to leverage shipping analytics, create systematic processes, and drive increased cost savings. With the help of IA’s proprietary software and analytics tools, on-going audit services were implemented to monitor the firm’s shipping activities, and a systematic approach was developed to file refunds properly.

Ecommerce  |  March 23, 2018

Delivery Exceptions

By analyzing the shipments of a leading home grocery delivery company, Intelligent Audit was able to identify and act on exceptions, managing in-transit issues to achieve positive outcomes. IA identified a link between the shipping experience and customer satisfaction levels that enabled the client to efficiently work with carriers to minimize future delivery issue instances, maintain higher customer satisfaction, and identify the impact that service issues had on customer retention.

Publishers  |  March 23, 2018

GL Coding

The Intelligent Audit team worked directly with this client, a nonprofit medical practice, to understand their business rules and create a fully automated process that captured 100% of their exception instances, eliminating the need for a costly two person manual GL coding process and reducing their exception count to less than 100 exceptions per week.