In a recent consumer report conducted by JDA Software and Centiro Logistics, almost half of UK adults online reported having experienced problems with online orders in the past year. The study cites increased emphasis on faster deliveries and lower costs as one cause for this trend of disappointing delivery service. But this focus on sheer speed is leaving reliability and dependability in the dust. Many respondents to the JDA/Centiro report complain about late deliveries, non-deliveries, and missed delivery cards on their doors while they were waiting at home for their parcels all along.
This hardly seems like news to us, considering that parcel companies this side of the Atlantic are under the same notion that speed beats reliable service any day of the week. You can’t leave the fate of your business in the hands of delivery services that can’t handle the high volume of delivery. No matter what, Intelligent Audit’s small parcel auditing is here as your necessary safety net to avoid unnecessary inconvenience. It’s the best way to make sure that you don’t pay delivery companies for lost packages or late deliveries.
Contact us today to get your small parcel auditing software and begin saving your business money.
Intelligent Audit provides its clients with a global, all-mode transportation audit, recovery, freight payment, and business intelligence reporting partner.