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AI at IA
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From Oversight to Insight: AI That Flags What You Can’t See

From Oversight to Insight: AI That Flags What You Can’t See

5.21.25
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For most shippers, it starts the same way.

You’re juggling a dozen priorities—peak season planning, new carrier agreements, customer delivery promises—and all the while, the data keeps coming. Hundreds of thousands of shipments. Thousands of invoices. Millions of data points.

You know the answers are in there somewhere. But which discrepancy matters? Which accessorial charge is unusual? What trend is signaling a problem before it explodes?

That’s the hard part.

Because in a supply chain flooded with information, critical issues don’t always scream. They hide. And by the time you’ve found them in a spreadsheet or a stale monthly report, it’s too late to act without consequence.

That’s where AI-powered Anomaly Detection comes in.

For shippers navigating today’s high-volume, high-velocity logistics environment, Intelligent Audit’s AI-powered Anomaly Detection offers something traditional audit methods can’t: real-time intelligence. Instead of reacting to problems way after they’ve added up, you can stop them in their tracks.

What You Can’t See Is Costing You

Big problems—the ones that steal thousands, even millions of dollars from your bottom line—usually start small. Which is why they often go undetected until the damage is done.

Intelligent Audit’s Anomaly Detection changes that. Using proprietary, in-house machine learning models designed specifically for logistics data, IA’s tool continuously monitors each shipper’s unique operational baseline. It flags irregularities as they happen—whether that’s a strange spike in fees, an unauthorized return, or a shift in service level usage.

The result? Your team gains precise insights in real time, across all carriers, modes, and geographies—without the wait.

When we implement anomaly detection, we start by establishing a client’s historical baseline. If something deviates—a new charge code, a weight discrepancy, a route shift—our tool flags it. That early detection allows shippers to act before the financial impact compounds.”

Dr. Brian Pollack, Chief Product Officer, Intelligent Audit

Real Stories, Real Savings: AI in Action

These aren't just theoretical use cases—Intelligent Audit’s anomaly detection is actively preventing fraud, identifying costly errors, and keeping shippers in control.

$1M+ Return Fraud Scheme Detected

A global eyewear manufacturer saw a $10,000 spike in return shipping charges. IA’s system immediately flagged the anomaly. The issue? Fraudsters were exploiting the return process by faking labels and sending back empty boxes. When the company didn’t act on the alert, the scheme escalated—ultimately costing over $1 million and triggering an FBI investigation. IA’s early detection worked. The loss could have stopped at $10,000.

Preventing Weight Input Errors

A retailer’s European team mistakenly entered “5,00” instead of “5.00,” triggering LTL charges for what should’ve been parcels. IA flagged the pattern. The result? A fast fix, cost savings, and new controls in the TMS to avoid repeat errors.

Stopping Oversized Package Fees

When one retailer’s new e-commerce campaign resulted in 250% fee hikes due to package sizing, IA’s anomaly detection caught it early. The team pivoted fulfillment options, preserved profitability, and realigned shipping costs with customer expectations.

Early Detection of Port Detention Charges

A 10x spike in detention charges at specific ports raised flags in IA’s system. The shipper was able to investigate, mitigate, and proactively budget for future similar scenarios—avoiding operational surprises.

Why Intelligent Audit’s AI Stands Apart

Unlike generalized tools built for unstructured data, IA’s AI used in Anomaly Detection is custom-built in-house for logistics. That means:

  • No third-party platforms involved—data security and control stay in your hands.
  • Machine learning tuned to logistics data, not adapted from generic business tools.
  • Faster, contextualized alerts that help your team take meaningful action—not dig through endless reports.

And it’s all embedded within IA’s centralized platform, where data quality, audit results, and reporting come together in one place.

Our Anomaly Detection goes beyond error-catching. It’s a fundamental layer of protection every shipper should have.”  
– Megan Bishop, VP of Client Success, Intelligent Audit

The Bottom Line: Proactive Beats Reactive

In an industry where a single missed charge, miscoded shipment, or unauthorized access can cost thousands—or millions—Intelligent Audit’s Anomaly Detection gives shippers the tools to act quickly and confidently.

It’s not just about reducing costs. It’s about controlling them.

Ready to catch what others miss?
Don’t wait for costly errors or hidden fraud to surface after the fact. With Intelligent Audit’s AI-powered Anomaly Detection, you can stop problems in their tracks—before they impact your bottom line.

Contact us today and see how real-time intelligence leads to smarter shipping decisions, stronger margins, and fewer surprises.

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