14.2.2023
Going the Distance: How to File and Manage Parcel Loss & Damage Claims Successfully
When looking at potential loss or damage opportunities, as a general rule, shippers can expect 1% to 1.5% of their annual spend will be lost or damaged. For a shipper moving 50 parcels a month, the arduous, time-consuming, resource-draining task of filing claims might not be worth the trouble. However, for shippers moving 5,000 per week or even 2,000 per month, small parcel claims and recovery offer a rather lucrative revenue stream — provided they have the resources, mechanisms, and technology to manage the process. Or the right partner who will run that claims marathon with them.
