Freight Audit & Recovery

Our best-in-class, proprietary software solution automatically reviews every kind of shipment for accurate billing – verifying all charges against carrier contracts and validating all exception charges.

Intelligent Audit provides a technology-based, comprehensive freight audit and recovery service to companies of all sizes, in all industries.

In the event of a discrepancy, the system will automatically initiate recovery without personal intervention and provide hard-dollar savings for clients in the cases of service issues (e.g., late deliveries, lost or damaged, etc.), as well as contractual issues involving erroneous charges or billing problems.

The 3 C’s: Comprehensive. Customizable. Cloud-based.

The IA solution is a comprehensive cloud-based reporting engine that can be customized by employee, department, or function to provide a clear picture of your company’s supply chain down to a granular level, as required. Because companies can pull reports from the same pool of data, departments with different priorities can begin to speak the same language, improving communication throughout the organization and aligning each department with the same strategic goals.

Our account managers also act as strategic partners, rather than administrative overseers, and continually scan the internal and external business environment to help your company discover new strategic opportunities for cost and process improvement. We leverage in-depth knowledge of the carrier industry to find opportunities for process improvement and potential savings that may otherwise have remained undiscovered. These soft-dollar savings, in the form of possible systematic changes, can contribute even more to a company’s bottom line than the hard-dollar Freight Audit and Recovery savings. The IA solution is data-agnostic, industry-agnostic, and covers thousands of carriers worldwide. No matter what your shipping needs, Intelligent Audit can help your company to achieve hard and soft dollar savings, and partner with your business to discover strategic opportunities for organizational improvement.

Intelligent Audit audits +150 service points across all modes of transportation including:

  • Service-related issues
  • Residential surcharges
  • Dimensional rates
  • Address corrections
  • Carrier compliance
  • Lift gate charges
  • Duplicate billing
  • Difference between manifested vs. billed weights
  • Lost and damaged packages

Solutions to Help You Think and Ship Smarter

Learn more about how IA’s proprietary, cloud-based solution can improve and optimize your business processes.

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