From Limited Scope to Expanding Enterprise Partnership
Freight Audit, Recovery, and BI
A leading global online furniture and home goods retailer ships more than 70 million packages annually and manages over $1 billion in transportation spend.
While the company had an internal freight audit process in place, it needed greater efficiency, visibility, and billing controls to support the scale and complexity of its network. Before partnering with Intelligent Audit, the retailer faced:
The partnership began with a focused North America parcel audit and recovery program designed to validate carrier billing accuracy and uncover savings opportunities.
As measurable results were delivered, the retailer expanded the relationship through a phased approach:
What began as a limited-scope engagement evolved into a strategic enterprise partnership delivering measurable financial and operational value.
By starting with a focused North America parcel audit, Intelligent Audit helped this global retailer uncover measurable savings, improve billing accuracy, and strengthen transportation controls. Each success created momentum for the next phase, expanding the partnership across geographies, carriers, and business functions. The result is a strategic, long-term relationship that continues to deliver financial value, operational visibility, and transportation intelligence across a complex global network.
