Shippers are operating in a parcel and freight market that no longer follows the old playbook. Carrier behavior is shifting, diversification is no longer optional, and many cost and service challenges emerge in the gap between strategy and execution. In this Q1 installment of The Shipper Briefing series, industry veterans Megan Bishop, David Wedekind, and Joe Wilkinson, and Hannah Testani share what they’re seeing in the market right now and what high-performing shippers are doing differently, with a focus on practical, real-world guidance.