Freight Audit & Payment in 2025: What the Latest Market Radar Reveals
At Intelligent Audit, we’ve always believed that freight audit and payment (FAP) is more than a back-office process. It’s a strategic capability that enables agility in the face of disruption. That belief was reinforced in the latest Better Supply Chains Market Radar: Freight Audit & Payment by industry expert Bart De Muynck.
The report positions FAP as a critical anchor in today’s stormy supply chain environment, and several findings stood out to us.
Disruption Demands Agility
Tariffs, shifting sourcing strategies, and rising parcel costs are reshaping global logistics.
As Bart De Muynck notes, “The nuances of freight spend become even more critical, yet traditional, often manual, FAP processes are easily overwhelmed.”
This rings true across every shipper we work with. Companies can no longer afford reactive, error-catching audits. They need real-time intelligence, powered by automation and AI, to stay ahead of volatility.
Data as the New Lifeblood
One of the Radar’s central themes is the importance of data quality in enabling AI-driven supply chains.
De Muynck explains: “We have all heard the phrase ‘data is the new oil,’ but for supply chain professionals this statement holds particular significance. Just like bad petrol will ruin your engine, bad data will provide more harm than good in your supply chain.”
This is why Intelligent Audit has invested deeply in cleansing, normalizing, and unifying freight data. AI is only as powerful as the data it consumes, and we are committed to delivering trusted insights that empower better decision-making.
The Vendor Landscape
The Market Radar provides a balanced look at the vendors that were identified in FAP deals in the last 12 months and are mainly present in RFP cycles, reviews on Gartner and G2 and in industry discussions with FAP end users. It highlights differences in technology adoption, global reach, service models, and partnership approaches.
Most importantly for shippers, the Radar makes clear that choosing the right partner is no longer just about cost savings—it’s about building resilience and agility into your supply chain.
Intelligent Audit as the Strength Leader
We were proud to be recognized in the Radar as the strength leader, called out for our ability to pair operational maturity with sustained technology leadership. The report highlights how Intelligent Audit’s foundation of high-quality data fuels AI and machine learning models to deliver measurable savings, actionable insights, and improved supply chain performance.
With a consistently high 5.0 Gartner Peer Insights rating across multiple reviews, we believe this recognition validates the trust our customers place in us—and the value we deliver every day.
Get the Market Radar
While we’re honored by our position, the real value of the Market Radar lies in its comprehensive comparison of vendors. Shippers need transparency to make the best decision for their unique needs.
Download the full Better Supply Chains Market Radar: Freight Audit & Payment to see all the providers included, and evaluate which partner can best anchor your supply chain in 2025 and beyond.
